Our aim is to provide all clients with an excellent level of service. However, we recognize that there may be an occasion when you do not feel satisfied with the service you have received from us. We take your dissatisfaction very seriously and with this in mind we will make every effort to resolve your dissatisfaction immediately, or within three business days of receiving your complaint.  We are here to help you.

Fill out the form on this screen or send an email to Bertha Burciaga:
bertha@cadencelending.com

We will contact you during business hours to further discuss your dissatisfaction.

Business hours are Monday – Friday 9:00 am – 5:00pm.